So, you’ve decided to hire a commercial cleaning company for your workplace or facility. Great! But, uh, who are you supposed to choose? There are so many commercial cleaners out there that it can be really overwhelming when it comes time to pick the right one for your business. Here are some of the most common mistakes people make when deciding on a cleaning company and how to avoid falling into them yourself.
Not Checking if They’re Licensed and Insured
It’s essential that the company you hire is fully insured and licensed. If there is an accident on the job and the cleaning company doesn’t have the proper liability insurance, you can be held responsible. Make sure you’re covered in case anything goes wrong and always ask a cleaning company about their insurance before committing to hiring them.
Picking a Company That Doesn’t Specialize in Your Industry
All cleaning is not created equal. Different types of facilities have very different requirements—cleaning an office is wildly different from disinfecting a hospital, for example. Always pick a company that has extensive experience with the type of cleaning that you’ll be asking them to do. At Anago, our franchisees work in various specialized fields from healthcare facilities to places of worship and our expert team knows exactly how to clean each one from top to bottom.
Choosing the Cheapest Option
We know it’s tempting, but don’t just pick the least expensive company available—it will not be up to a high standard. If you hire a cleaning company that doesn’t do a good enough job, you’re just going to end up wasting resources cleaning up after them yourself, and then what’s the point of having hired anyone at all?
At Anago, our franchisees understand that not everyone has a huge budget, which is why they will come up with a custom cleaning plan for you that priorities your most urgent requirements so that you can get the services you need most without breaking the bank.
Not Bothering to Read Reviews
Always do your research! Asking colleagues for recommendations is a great way to get started. Make sure that you read reviews online before hiring a commercial cleaner. If the company you’re interested in has no reviews available, ask them to refer you to one of their past clients so you can hear about their experience with the company.
Choosing a Cleaning Company that isn’t Green
Now more than ever, people are concerned about climate change and the pressure is on for all businesses, big or small, to pitch in and help out the environment. In our current climate (both literally and figuratively), it’s best for your company’s reputation if you reduce your environmental footprint as much as you can, and then you can rest easy knowing you’re doing your part to help the earth.
Green cleaning products are also healthier for your staff and clients. The less unnecessary chemicals you have lingering in your facility, the safer for everyone.
Not Asking About Client Communication
It’s easy to get caught up in asking questions about cleaning and forget the other important stuff when talking to potential cleaners, but that can come back to haunt you later. You want to choose a company that has clear and open client communication procedures in place. Ask companies you’re considering about their client support and communication practices before you hire them.
Our franchisees understand how important it is to be there for their clients and always make communication a priority. Anago maintains communications logs, has a 24/7 customer support line, and promises a response to emergencies within 2 hours.
Thinking about hiring a commercial cleaner? Think Anago.